Shipping policy

Last updated: January 2026

Thank you for shopping with Washex. This Shipping Policy explains how we process, ship, and deliver orders placed through our website at www.washex.store.

Order Processing

All orders are processed within 1 to 3 business days after payment has been successfully confirmed. Orders are not processed or shipped on weekends or public holidays. During periods of high order volume, processing times may be slightly delayed, but we always do our best to ship your order as quickly as possible.

Shipping Time

After your order has been processed and shipped, delivery usually takes 7 to 10 business days, depending on your location and the shipping carrier. Delivery times are estimates and may vary due to factors such as shipping carrier delays, customs processing, or unforeseen circumstances.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. This allows you to monitor the progress of your delivery.

Shipping Address

Customers are responsible for providing accurate shipping information at the time of purchase. Washex is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping details, please contact us as soon as possible so we can attempt to update your order before it is shipped.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our support team so we can assist you. While we work closely with shipping carriers to ensure timely deliveries, Washex cannot guarantee delivery times once the package has been handed over to the shipping provider.

Contact Us

If you have any questions regarding shipping or your order status, please contact us and we will be happy to assist you.

Washex
7 DeSoto
Texas 75115
United States

Email: support@washex.store
Website: www.washex.store